Privacy Policy at The Hilton Akron/Fairlawn Hotel and Suites

Our Commitment to Privacy
We respect the privacy of your information. We provide this explanation about our online information practices as a show of our commitment to protect your privacy. We do not sell or rent personally-identifying information collected during your use of our Web site without your permission. Please read this Privacy Policy carefully. Your use of or registration with this website will constitute your agreement with this Privacy Policy.

The Information We Collect
At the time you register on this website, we may collect and store your name, address, social security number, and other personally-identifying information.
The customer information we collect is categorized as follows:
• Application Information–information that you provide to us through our website and through other means. Examples include your physical address, zip code, telephone number, and social security number.
• Transaction and Experience Information–information about your transactions with us, as well as information about our communications with you. Examples include your account history, requests for information, and our responses.
• Information from Outside Sources–information from outside sources regarding your credit, background and other relationships. Examples include your employment history and public record information.

In addition, we automatically gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, etc., but in doing so we do not reference you by individual name, e-mail address, home address, or telephone number. We use this data in the aggregate to determine how much our visitors use parts of our site so we can improve our site. We may provide this statistical information to third parties, but when we do so we do not provide personally-identifying information without your permission.

We may match information that we collect from you with off-line data available from other sources.
As part of our service, we use cookies to store and sometimes track information about you. Some features of our site may be available only through the use of a cookie. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are and enable us to access your account information so you do not have to reenter it; gather statistical information about usage by registered or unregistered users, research visiting patterns, and help target advertisements based on user interests; assist our retail partners track visits and process orders; and track progress and participation in promotions. In some instances, our retail partners and advertisers appearing at our site may use their own cookies. Preference and options configurations in your browser determine if and how a cookie will be accepted. You can change those configurations on your computer if you desire. By changing your preferences, you can accept all cookies, you can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to reenter your information more often and certain features of our site may be unavailable.

The Way We Use Information
We use your personally-identifying information to analyze site usage statistically, to improve our content, and to customize our site’s content, layout, and services. We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. You can opt out of receiving this information by contacting our company via email, or in writing. We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our service for you. We use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices and communications relevant to your use of the site.

We may also use or disclose information to resolve disputes, investigate problems, or enforce our User Agreement. At times, we may review status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.
We use your IP address to help diagnose problems with our server, to manage our Web site, and to enhance our site based on the usage pattern data we receive.

Security
We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

Children Under 13
We have no way of distinguishing the age of individuals who access our Web site, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personally-identifying information without parental or guardian consent, the parent or guardian should contact us by phone, email or in writing to remove the information and opt out of promotional opportunities.

Third Party Practices
The Privacy Policy of an advertiser or promotional service appearing at our site may differ from ours. We encourage you to read that policy before responding to the offer.

Changes to Our Policy
This Privacy Policy became effective on January 1, 2010. Any changes to our Privacy Policy will be communicated through our Web site at least thirty (30) days in advance of its effective date. Information collected before changes are made will be secured according to the previous Privacy Policy.

Your Consent
By using our Web site, you consent to the collection and use of this information in the manner we describe.